SSH is at Guoco Tower from 24th - 28th November. (Limited frozen items available.)

If you have received a wrong/defective item, please contact us within 1 week from the date of delivery to notify us, together with your order number, delivery date and a clear photo of the product. We will then arrange a delivery date to process a one-to-one exchange for you. There will be no charges imposed for exchanges due to wrong/defective item.

We can only accept returns if the item is unopened and in a resalable condition. Please contact us within 1 week from the date of delivery to notify us, together with your order number, delivery date and a clear photo of the product. Upon receiving and inspection of the product, if the product is deemed to be in acceptable condition, you will receive a refund accordingly. Please note that a return delivery cost of $5 has to be borne by you.